Privacy Policy

In this Privacy Policy, we detail how we, rhodium.com.pk, “we”, “us”, and “our”, protect your personal information when you use our website or contact us. As data controllers operating from Pakistan, we comply with the legal and regulatory requirements of Pakistan, and we also comply with the adoption of international best standards (including the principles of the GDPR).

Collection of Personal Information

• You provide: name, email, and phone number, and the content of your message when you fill out the contact form or email us;
• Automatically collected: your IP address, device type, browser, the pages you visited, time spent on each page, and the source of your referral to our website (via cookies and other analytics methods).

Cookies and other similar technologies are used to remember your preferences and to perform other functions to improve your experience on the site. You may refuse or restrict cookies from your browser settings.

How We Use Your Information

• Answering questions and assisting users
• Operating, maintaining and enhancing our website
• Examining user traffic and website activity (in cumulative form)
• Detecting and investigating fraudulent and abusive actions, and other technical issues
• Meeting our regulatory requirements

Legal Basis for Data Processing

• Obtaining consent (e.g., form submissions)
• Pursuing legitimate interests (e.g., website security, analytics, content enhancement)
• Meeting a legal obligation (when required by law or a competent authority)

Sharing and Disclosure of Data

Your personal data is not sold. However, limited and specific data may be shared with selected service providers (e.g., hosting, analytics, email distribution) with which we have confidentiality agreements. We may share information as required by law.

International Data Processing

Your personal data is currently processed by service providers based in other jurisdictions. We take reasonable steps to ensure that your personal data is processed in jurisdictions with adequate data protection laws.

Data Retention Period

• Contact Requests: we retain data up to 24 months to respond/request and for any future audit purposes.
• Analytics: data is stored in aggregated typical for the service provider to track.
• Deletion: Data may be deleted or anonymized, if and when the data is no longer required, except to the extent that such retention is necessary by law.

Your Data Protection Rights

As permitted by law, you may:

1. Request your personal data be provided to you
2. Rectify data that you believe to be inaccurate
3. Erasure of your data (i.e. ‘right to be forgotten’)
4. Request that your personal data be processed in a particular way, or not at all
5. Request to withdraw the consent you may have provided (if consent is the basis for processing)

To exercise your rights, please contact privacy@rhodium.com.pk

Cookie Usage and Management

Examples of what we may use:

Cookie Type	Purpose
Mandatory	Site functionality and safety
Functional	Store settings (e.g. language)
Performance	Track use and effectiveness

You may control the use of cookies through your browser or use available consent tools for your browser (if any).

Children’s Privacy Policy

Our content is designed for the general audience. We do not knowingly collect personal data of children below the age requirement established by the applicable law. Contact privacy@rhodium.com.pk to delete data we may have collected if you believe a child provided such data.

Links to Third-Party Websites

Our website contains hyperlinks to other websites. We make no representations as to their practices. If you intend to provide information to them, please read their policies first.

Data Security Measures

We implement reasonable technical and organizational measures to protect data (e.g., HTTPS, access control, secure hosting). There is no 100% secure method of data transmission, we recommend that you only provide us the data that is necessary.

Updates to This Privacy Policy

This Policy shall be subject to modification from time to time. The most recent iteration will appear on the page located at rhodium.com.pk/privacy-policy. The page will be marked with the date “Last updated.”

Contact Us

To discuss this Policy and/or your data, please contact:

• Email: privacy@rhodium.com.pk
• Email: support@rhodium.com.pk
• WhatsApp/Cell: +9252-4592822
• Location: Sialkot, Punjab, Pakistan
• Address: Street No.1 P.O. Box: 2942